Consumer Markets

Winning strategies change with times

Especially when that change begins today

- 4 items

Voice of the Consumer

Prijs en dataprotectie belangrijke issues voor consumenten

PwC’s 27th CEO Survey

Continuous reinvention becoming the norm for CEOs

Retail Monitor 2024

From highly stocked sales channel to experience provider

Generative AI and Customer Service

Generative AI and Customer Service: changing roles, better experience

Mention a theme surrounding Retail & Consumer, AgriFood, and Transport & Logistics, and something is happening. From the labour market and the occupancy of shopping streets to the prices of raw materials and fuel, and changing supply chains due to geopolitics and climate. In that respect, these sectors are at the epicenter of change. Which in return also creates new opportunities.

Sustainability

Never before have the short and long term been so urgently intertwined - actions taken now have a direct impact on the livability of the future. Energetically embedding ESG themes in the business strategy is therefore a prerequisite for future-proof success.

Digital Transformation

The digital domain can offers the greatest opportunities as well as harboring the greatest risks of this time. How do you leverage the enormous promises of AI and cloud technology? And how do you manage the risks involved? It requires what we call 'future agility', and we are here to help you with that.

Value creation

In such challenging times, there are a lot of things demanding your current focus and attention. At the same time, finding new ways to create value should always be considered a priority. Having a broad perspective and an open mind will help you achieve constructive and meaningful growth amidst all the chaos.

Workforce Transformation

Few words are heard together as often as scarcity and labour market. And that will remain the case for a while. Being an 'Employer of Choice' now requires a deep understanding and knowledge of what drives professionals. Data-driven insights unlock their motivations to (continue to) choose you.

AgriFood

The Agrifood sector is faced with high expectations due to new and stricter laws and regulations. Additionally, the sector is dealing with more challenges such as climate change and geopolitical uncertainties. There are opportunities in technological innovations and a solid implementation of ESG (Environmental, Social, and Governance) themes.

Retail & Consumer

How can retailers remain successful in a market dominated by price inflation, high energy costs, labour shortages, and stricter requirements for sustainable business practices? A proactive retail strategy is the key to success.

Transport & Logistics

The transport and logistics sector is inherently susceptible to major global changes. There are plenty of changes happening right now, and on top of that, there is new regulation to contend with. We are here to help you stay successful in this ever-evolving landscape.