The average waiting times for mental healthcare has been on the rise in recent years1. For many patient groups, the waiting times for registration can be as high as the waiting time for treatment itself, or even higher. This is particularly of concern, since many patient groups could be in high risk situations and lack the support necessary to get them urgent assistance. While this might be an issue of high demand for mental healthcare services, there are many interventions possible that can help reduce the waiting times.
The long waiting times in mental health care have been one of the major challenges within current mental health care in the Netherlands for several years now. Since finding a solution for the reduction of waiting times is a complex issue, an approach incorporating different perspectives is needed. That is why, since 2018, four large mental healthcare institutions in collaboration with VGZ (one of the largest non-profit health insurers in the Netherlands) have joined forces to work together to find a solution to reduce the increasing waiting lists and waiting times in mental healthcare. In close collaboration with healthcare professionals from the field, initiatives have been developed, which primarily lead to higher quality of care and shorter waiting list as well as waiting times but also led to lower healthcare costs.
Based on the results of various experiments, (at least) 23 good practical examples have been developed, that have led to a reduction in waiting times and waiting lists within the mental healthcare sector. Some of these initiatives are highlighted below:
The SDoH approach does not stop at one project – sharing learnings, fine-tuning and redeploying them are also an essential part of the process – step 5
Overall, the three examples illustrated above have all yielded great results. However, their impact will only be magnified if they are used across organisations. In order to continue sharing these examples for adoption by other mental healthcare institutions, details on these 23 initiatives have been collected in a book, which has also been presented to the State Secretary of the Ministry of Health, Welfare and Sport)2.