Where human ingenuity and technology come together…

Human-led, tech-powered

Digital innovations are driving changes in the world, leading to exciting opportunities and complex challenges. Despite the many digital possibilities, we believe it is people that will continue to make the difference.

Our The New Equation strategy is aimed at a human-led and tech-powered future. People and technology go hand in hand at PwC and we are convinced that by combining human ingenuity with technology, we can develop better solutions, increase quality of service delivery and build trust across the whole value chain.

Digitisation of our (existing) services

The solutions offered by our technology alliance partners are essential if we are supporting our clients in their digital transformations. Over the past year we have further expanded our alliances and forged new partnerships with Harvey and Microsoft/AI.

Digitisation of our own processes and infrastructure

PwC is constantly working on the further digitisation and optimisation of its own processes in order to work more efficiently. The tightness of the labour market plays a role here, although we also see this as an opportunity to develop future-proof business models.

For instance we use Talenthubs and source out standard activities. This year we have invested in a service delivery centre in Egypt. By making use of these service delivery centres we also aim to provide a better balance of working hours and workload and offer more technical work to our own colleagues, making their job more interesting.

A key aspect for our own digitisation is the knowledge and digital skills of our people. This is why we invest in training and upskilling to ensure that colleagues are up to speed and certified with the systems of our alliance partners.

How we help Boels with the transformation the company is going through

After a successful career with leading firms such as Shell, Jan Piet Valk took on the CFO role at Europe’s second-largest tool and machine rental company Boels almost four years ago. A driven manager who always aims to make the most of each day, Valk is committed to the further development of the family firm and its people. In conversation with Ingeborg Smit, partner at PwC, he talks about the current transformation at Boels and how to get people onboard.