The Data Intelligent Tax Administration

30/01/18

Meeting the challenges of Big Tax Data and Analytics

In the second publication of this whitepaper serie an overview is given of how tax administrations could transform themselves into a data-intelligent organisation, based on operational excellence and technical transformation.

Operational excellence

Improving the operational excellence of a data intelligent tax administration involves a holistic approach based on the six key components of a successful digital transformation: design of a strategy, aligned legislative and operational frameworks, tax technology and infrastructure, change management and performance measurement. The strategy and change management components below are required to achieve meaningful outcomes and efficiencies of a data intelligence operational excellence project.

Design a clear vision and data strategy fit for the future
Taxpayer satisfaction to increase voluntary compliance
Optimized risk detection and intelligent audit
Improved macro socio-economic impact to close the tax gap
Invest in change management capabilities

Technical transformation

Data Pipeline: from data to value

A common challenge of tax administrations is giving usefulness to the data they collect from their taxpayers and enabling data consumption services for different types of internal and external audiences.

Applying technical transformation to specific scenarios

Becoming a data intelligent tax administration starts from one single vision and strategy. In this publication we contextualise this to the following three different scenarios, which are built from an integrated platform, enabling transformation from data into actionable insights.