Business model reinvention

Faced with sweeping change, organizations reinvent themselves

The pressure on organisations to renew their business models continues to increase due to megatrends such as climate change and technological disruptions. These trends constantly challenge companies to reassess their operational strategies. Our 28th CEO Survey reveals that approximately four in ten CEOs doubts the sustainability of their current business model. As a result, many have taken actions in recent years that impact their revenue model. The survey further indicates that CEOs are seeking opportunities in other sectors, with nearly forty percent having entered new markets in the past five years.

However, merely refining or optimising existing business models will often no longer suffice. The focus must shift from transformation to reinvention. PwC research demonstrates that organisations are rewarded for this approach. If a company changes the way it generates revenue, serves customers, or delivers new products or services, it is more likely to achieve productivity growth.

Video 08/10/24

Business model reinvention: Reimagining value creation

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Insights from the 28th CEO Survey

Optimizing is not enough, so reinvent

Business model reinvention helps you to radically transform the ways your business creates, delivers, and captures value. To address near-term imperatives while gearing up for long-term megatrends. 

We collaborate closely with organizational leaders to map out plans that drive towards value creation and growth. Our focus is to use our human-led, tech-powered capabilities help you reinvent your business model, radically transform how you create, deliver, and capture value. 

Business model reinvention framework
Business model reinvention framework

Five types of business model reinvention

With our broad and deep expertise, we offer solid processes for business model reinvention, specifically tailored to different industries. Our focus lies on the following five areas:

The end-to-end transformation of traditional products and assets to an on-demand subscription or consumption-based service model to change business from “one-and-done" customer interactions to recurring customer relationships

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Software-enabled assets that users can interact and transact with without requiring a physical form, allowing organizations to expand their addressable markets, better customer experiences and gain more customer loyalty

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Transitioning analog or digital products into connected physical products to enhancing customer experiences and gathering valuable data for personalized marketing and product development

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Engage in an ecosystem/platform play to unlock new revenue streams, increase valuation, drive increased customer loyalty and increase business agility

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The creation of new channels to effectively engage new and existing customers to increase control over distribution, reduce costs and provide direct access to customers

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Five types of business model reinvention
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Veronique Roos-Emonds

Veronique Roos-Emonds

Partner, Raad van Bestuur, PwC Netherlands

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