Business model reinvention

Faced with sweeping change, organizations reinvent themselves

The findings of PwC's 27th CEO Survey are clear - CEOs worldwide are forced to adapt rigorously due to significant changes. The consensus is that optimizing the business model alone is not enough to ride the waves of inevitable developments.

4072 CEOs worldwide participated in our CEO Survey 2024, including 73 from the Netherlands. A growing number of them appear to doubt the sustainability of their own business model in the long run. Globally, 45 percent even expect that their organization will not be able to exist without fundamental transformation in ten years.  

According to Dutch CEOs, the main drivers of the need for drastic change are technology (55%), regulations (55%), consumer preferences (52%), and climate (45%). Interestingly, more than half of the CEOs in the Netherlands anticipate that regulations will be a significant driver of change, but at the same time, regulations are widely seen as a major obstacle to change.

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What is business model reinvention?

Optimizing is not enough, so reinvent

Business model reinvention helps you to radically transform the ways your business creates, delivers, and captures value. To address near-term imperatives while gearing up for long-term megatrends. 

We collaborate closely with organizational leaders to map out plans that drive towards value creation and growth. Our focus is to use our human-led, tech-powered capabilities help you reinvent your business model, radically transform how you create, deliver, and capture value. 

Business model reinvention framework
Business model reinvention framework

Five types of business model reinvention

With our broad and deep expertise, we offer solid processes for business model reinvention, specifically tailored to different industries. Our focus lies on the following five areas:

The end-to-end transformation of traditional products and assets to an on-demand subscription or consumption-based service model to change business from “one-and-done" customer interactions to recurring customer relationships

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Software-enabled assets that users can interact and transact with without requiring a physical form, allowing organizations to expand their addressable markets, better customer experiences and gain more customer loyalty

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Transitioning analog or digital products into connected physical products to enhancing customer experiences and gathering valuable data for personalized marketing and product development

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Engage in an ecosystem/platform play to unlock new revenue streams, increase valuation, drive increased customer loyalty and increase business agility

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The creation of new channels to effectively engage new and existing customers to increase control over distribution, reduce costs and provide direct access to customers

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Five types of business model reinvention
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Veronique Roos-Emonds

Veronique Roos-Emonds

Partner, Raad van Bestuur, PwC Netherlands

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