Unleash the full potential of your organisation with Managed Services from PwC

Managed Services

Managed Services
  • Service

We help you achieve your ambitions

With our managed services, we help you achieve your ambitions faster by offering much more than just outsourcing. With our unique combination of deep industry knowledge, versatility of specialties, data-driven insights, and the latest technology, we are your reliable partner in an uncertain environment. We offer you: freedom to focus, an agile organisation, proactive compliance, and the right people in the right moment.

Helping you accelerate your organisation

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Flexible solutions with the best talent and fit-for-purpose technology

With PwC, you choose tailor-made solutions that align with your context and needs. We assemble a team of talents with in-depth knowledge of your industry and the specialisations you require. We match this with the technology that suits you best. Within a few weeks, the service will be fully operational. Whether you need reinforcement for a limited time or for a longer period, we become your ally that proactively, flexibly, and quickly responds to a changing environment.

Fast forward with our insights

With our industry, domain, and professional knowledge, and our data-driven insights, you always have the most up-to-date and useful insights. Our powerful global network, combined with our local presence, help you achieve your ambitions.

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Winning companies are more than seven times as likely to invest in service partnerships to close capability gaps and keep pace with technology advancements

Source: PwC Global Advisory Thought Leadership Accelerator

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Technology alliances for a sustainable solution

With our global ecosystem of technology alliances, we have the technology that suits you. Our experts speak your language and provide a tech solution that is optimal for you. We ensure that your tech solution moves with the latest developments.

PwC Managed Services

Cloud & Digital

Your partner for success in the digital world

At PwC, we understand that managing, developing, and deploying your applications are crucial for the success of your organisation. With our DevOps approach, we combine in-depth knowledge of your industry and functional needs with expertise in various technical platforms. But we go beyond just building and deploying applications. We also strive to continuously improve your operations. With scalable, innovative, and cost-effective solutions, we help you take your business to new heights. At PwC, we work together with our alliances and leverage various hyper scales / cloud platforms. This enables us to operate flexibly and at scale, so we can always provide the best solutions that fit your specific needs. And of course, you can rely on the guidance and expertise that PwC is known for. Our team is ready to support and guide you at every step of the process, so you can operate confidently in the digital world.

Risk & Regulatory

A well-performing and cost-efficient risk and compliance program

At our company, your reputation is our priority. We protect your reputation by proactively detecting and addressing risks related to taxes, compliance, financial crime, and operations. Our services are designed for compliance in areas such as AML, KYC, Third Party Risk Management, MiFIDII, AssurMiFID, IDD, PSD2, CSDR, PRIIPS, etc.

Our managed services are designed to control the financial and non-financial risks of businesses. Examples include model validation, overall financial risk management, and IT risk management, including risk testing, framework simplification, and automation. We also offer managed services for internal audits. We ensure that you comply with laws and regulations and manage your risks optimally.

Financial Crime

Financial Crime Managed Services offers a new way to address the problem.

Our Financial Crime Managed Services supports you in the challenges related to financial crime. Our approach is based on advanced technologies, including data analysis, robotic process automation (RPA), and artificial intelligence (AI). We also provide various compliance-related activities, such as AML/CFT policy, health checks, risk modeling, transformations, systematic integrity risk analysis (SIRA), remediations, look-back exercises, and designing and implementing cost-efficient AML models and operations. Our managed services are designed to control the financial and non-financial risks of enterprises.

Transformation & Programme Management

Bringing expertise and execution power to public projects and programs

With our managed services, we add a scalable, flexible layer of execution power to projects and program organisations. We provide support from implementation to delivery. This can be done as a whole, in parts, or during peak moments. Always tailored to meet your needs.

Our Delivery Center is happy to work with you, if desired also at your location and with a fully Dutch team. By focusing on standardising and professionalising processes, you are able to concentrate on the core (competence) of your organisation and achieve results.

We offer robust stakeholder management, project support, execution, and control, compliance frameworks, and utilise advanced technology. With strategic advice and flexible execution capabilities, we support your organisation in major changes and accelerate your projects and programs.

Capital Projects & Infrastructure

Capital Projects & Infrastructure

Optimised Infrastructure Projects
Capital projects & infrastructure require very specific expertise. We support you in sustainable planning, financing, establishing, and operating value. To do so, we offer managed services in four workstreams, driven by a variety of technical, financial, and sector experts, the latest technology, and optimised processes.

  1. Project & Program Managements: We help you to keep your projects on track. We provide scope and change management, project management, risk and quality management, and reporting.hedule management, risk and quality management, and reporting.
  2. Financial Services: We support the financial aspects of your infrastructure projects. This includes assisting you with cost control, operational and strategic procurement, contract and claim management, and logistical coordination.
  3. Planning and Approval: We help you to enhance your communication and stakeholder management. Furthermore, we support the approval, environmental and engineering aspects of your planning.we support the approval and environmental and engineering aspects of planning.
  4. Administrative Services: We take care of the administrative tasks that you don't have time for. Additionally, we can assist you with IT support, on-site construction support, project management officers and managing your back office.

Fund & Claims Management

Fund & Claims Management

Well-organised Fund and Claims Management
Our fund and claims management approach ensures that your assets are spent on the right purposes and reach the right people or organisations. We help you achieve your program results while saving costs compared to internally managing your funds, grants, and compensations.

By aligning your schemes with your business strategy, we ensure that your investments or reimbursements align with your business requirements. Our experienced team, which has managed billions of euros in recent years, relieves you by:

  • Turnkey (or partial) management of your schemes, including assessing applications, handling communication, and making payments.

  • Building trust among funders and recipients through transparent grant management and implementation of real-time reporting functionalities.

  • Monitoring and evaluating the impact and efficiency of funds committed.

  • Creating efficiency and reducing costs of granting funds.

  • Addressing specific skill and capacity shortages within your organisation.

We are ready to quickly design and mobilise, deliver at the right scale, and flexibly respond to your needs with our skills and expertise.

Legal

Legal Managed Services

Our legal managed services offering brings together the expertise of a law firm with best in class technology and process excellence, providing you with an optimised service. We act as a seamless extension of your in-house team and can work either directly with your business stakeholders or sit behind your legal team, helping get your contracts and business as usual work done as efficiently as possible and freeing you up to work on more strategic matters.

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Data & Analytics

For fast and targeted action

At PwC Data & Analytics Managed Services, we have a wide range of assets and common building blocks that enable us to act quickly and efficiently. With these tools, we can enrich your internal insights with valuable external insights, giving you a complete picture of the market and your competitive position. Our team of experts is trained in quickly analysing and interpreting data, allowing us to quickly respond to new information and trends. Whether it's identifying new opportunities, adjusting your strategy, or making crucial decisions, PwC Data & Analytics Managed Services enables you to act quickly and purposefully. With our in-depth industry expertise and access to extensive data sources, we can provide you with the most up-to-date and relevant information to help drive your business forward. Trust PwC Data & Analytics Managed Services to support your organisation in making informed decisions and improving competitive advantage in the rapidly changing business environment.

Corporate Functions Optimisation

Improved performing business functions with innovation and technology accelerators

By trusting PwC to take care of your internal critical but non-core activities, you can focus on your core activities. We offer end-to-end services for the design, implementation, and operation of functions such as finance and accounting, strategic program office, human resources, legal affairs, taxes, and procurement.

These services are based on technological transformation, cloud enablement, and flexibility. Our managed services can also be used for redesigning back-office activities based on data analysis and technology modernization.

Our managed services centralise and optimise connectivity between platforms and reporting systems, helping you create customised KPIs, reports, or indicators.

Environmental, Social & Governance

Sustainability goals that lead to value creation and growth

We understand that achieving your ESG and net-zero ambitions is essential for your company. Therefore, we help you manage your impact on the environment, climate, and society. We can support your existing ESG platforms and initiatives or deploy ESG technology in combination with reporting processes. This accelerates the results of your materiality assessment and facilitates dialogue with stakeholders. It also improves your risk management and model preparation, calculation or verification of your organisation's and products' carbon footprint, supply chain due diligence, and your CO2 reduction goals.

Our Managed Services delivery capability

52

locations powered by our Acceleration and Delivery Centre for Managed Services delivery network

58.000

talented, diverse professionals in our delivery network with deep skills in Project Management, Application Managed Services as well as tax, assurance, risk management and complete-office operations

100+

analyst reports demonstrating trust across services

 

30+

technology alliance ecosystem to curate the right blend of technology for your business, including SAP, Microsoft, Google, Oracle and Salesforce.

170

years of working across industries

Our Managed Services delivery network

PwC’s Acceleration and Delivery Centre Network is powered by over 58,000 talented, diverse professionals across 52 locations. Leveraging agile, flexible resource models and bringing deep industry, business, risk & regulatory and technology expertise, our team helps clients expand their capabilities with trusted collaboration. Explore our delivery locations below.

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    Anton Koonstra

    Anton Koonstra

    Partner, Public Sector, PwC Netherlands

    Tel: +31 (0)65 150 10 46

    Sandra Hulsebosch

    Sandra Hulsebosch

    Director, Public Sector, PwC Netherlands

    Tel: +31 (0)61 236 29 91

     Vincent le Noble

    Vincent le Noble

    Partner, Consumer Markets, PwC Netherlands

    Tel: +31 (0)64 132 67 11

    Thomas Rijneveld

    Thomas Rijneveld

    Partner, Financial Sector, PwC Netherlands

    Tel: +31 (0)88 792 51 20

    Frank Schermerhorn

    Frank Schermerhorn

    Director, Financial Sector, PwC Netherlands

    Tel: +31 (0)62 039 48 21

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