Companies are increasingly transitioning their business models from product based to service based, not only Software-as-a-Service (SaaS) but everything-as-a-service (Xaas). Introducing a recurring revenue stream offers some clear advantages, but also some challenges to overcome with regards to organisational set-up, process and supporting systems.
In this session we bring together experts from PwC and Salesforce as well Salestrip, a longstanding user of Salesforce Revenue Cloud, to share current developments, challenges and best practices. We discuss and show the following topics:
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The digitalization of our world challenges the way commerce takes place, our clients are looking for new ways to optimize commercial performance and customer experience:
In order to survive in today's competitive landscape in a post-Corona time-frame, businesses are compelled to optimize sales operations. They need to maximize margins, improve order accuracy, provide hassle free customer experiences, and introduce new products and services.
The implementation of Configure-Price-Quote (CPQ) automates these sales operations. Amongst others, it streamlines a personalised product catalogue with pricing and product dependency rules, a guided configuration experience, and it automatically creates customer facing quotes. This ultimately contributes to more efficient processes in your sales and related departments.
A majority of the contracts across industries, lack fundamental elements to foster performance and enable cost savings. Examples include limited ability to monitor contract expiration, and compliance with commercial terms and conditions.
Insights as a result of Contract Lifecycle Management (CLM) accelerate contract creation and improve accuracy. That is because it automates the contract management which makes your company operate more efficiently. As a result, it frees up personnel time and positively contributes to your top-line growth.
Businesses are increasingly realising the need to digitalise their traditional commercial models due to increasing competition, shift in demand as a result of Covid-19, and rapidly changing external factors.
PwC’s Agile Commerce offering aids companies to stand and scale-up their digital commerce in just four weeks. Agile Commerce is a technology-enabled service, powered by Salesforce B2B Commerce Cloud. It is easy to use for all of your customers' needs, from order management and delivery tracking to service requests and account management.
A seismic shift is taking place in the Consumer Goods market. Companies face disruptive pressures in route-to-markets and experience higher consumer expectations to deliver faster, smarter and more personalized experiences
With PwC’s Retail Execution solution, consumer goods companies have the digital tools needed to win. Program visibility & real-time inventory updates help enhance operational efficiency. Mobile capabilities enable field reps to be productive in disconnected environments and real-time analytics help fine-tune operations based on latest insights.
Despite investing a chunk of revenue in trade promotion management, a significant amount is lost for the majority of the consumer packaged goods (CPG) companies.
Our services can help optimize return on investment from trade promotion by effectively combining powerful technology platforms, business processes and advanced analytics to get a better control over promotion budgets and stock volume predictions.
Customers, distributors, and vendors sink or swim together. Despite that, organizations tend to manage these critical relationships in silos, quarter-to-quarter, seeking to maintain or marginally improve the partnerships currently in place.
PwC’s Partner Relationship Management (PRM) toolkit can help companies connect with their partners in a complete new way. It covers the entire Partner Lifecycle - from onboarding new partners, through training, communication and support, to selling.