As the new Board of Management, we increased our focus over the past year on PwC clients and on our colleagues, who we refer to as a ‘community of solvers’. We believe we can find better solutions if we look at issues from various perspectives and backgrounds.
A crucial aspect herein is a culture in which the focus lies on helping clients develop and valuing each other for what we can contribute, while also being able to speak candidly to each other and our clients.
Our annual report provides examples of how we work and how clients experience these efforts. It also reflects on our ambition to become increasingly visible in the contributions we make to resolving social issues.
Agnes Koops-Aukes
Chair, board of management PwC Netherlands
In these Community of solvers talks, our PwC experts discuss current topics and developments that we at PwC pay a lot of attention to. How do we help our clients with these issues and how do we deal with them ourselves? And above all: how do we create positive outcomes for people, businesses and society? Check them out now.
After a successful career with leading firms such as Shell, Jan Piet Valk took on the CFO role at Europe’s second-largest tool and machine rental company Boels almost four years ago. A driven manager who always aims to make the most of each day, Valk is committed to the further development of the family firm and its people. In conversation with Ingeborg Smit, partner at PwC, he talks about the current transformation at Boels and how to get people onboard.
The Dutch Tax and Customs Administration’s Fraud Notification System (Fraude Signalering Voorziening or FSV) was closed in 2020 after failing to comply with European privacy legislation. Arjan Dikmans was given the challenging assignment of regaining the trust of the people registered in the FSV. Working on the programme together with PwC partner Selwyn Moons, Dikmans is clear about the importance of transparency. 'Restoring trust is only possible if you express it yourself.'
In April 2023, Roompot received the green light from the Dutch Authority for Consumers and Markets (ACM) to acquire Landal GreenParks. For Sebastiaan van der Welle, senior director of finance at Roompot, the challenge now lies in 'integrating two different DNA strands in one organisation'. The story of a major acquisition and the extensive supporting role of PwC in all phases of the process.