Social sustainability

Social sustainability: a business necessity

Social frictions such as inequality, digital literacy, rising energy prices, and aging population lead to risks for businesses. Risks which businesses are increasingly experiencing. Local and international social tensions can result in lower labor productivity, issues in the supply chain, lawsuits, strikes, and reputational damage. Organizations that prioritize people and the positive impact of their activities, services, and products on current and future generations contribute to social progress and create business opportunities. Social sustainability is the key to future-proof business operations.

Social sustainability: a business necessity
Less risks, more opportunities

Less risks, more opportunities

Social sustainability within the business world is about increasing the positive impact and reducing the negative impact on the organization's immediate surroundings. Potential consequences such as value destruction highlight the risks of inaction. Social sustainability offers a tremendous opportunity for companies to create a more just future for all stakeholders, including employees, the communities in which they operate, those in their broader value chain, and consumers.

More on business opportunities

Those who can solve societal frictions create business opportunities

Social sustainability requires an action-oriented approach. Not just words, but actions. It concerns the immediate world around us and is often more local in nature than many CEOs think. It also involves the people you impact in your immediate surroundings, and especially the people you impact with products and services you introduce into society. Are these products and services inclusive, safe, and accessible?

Local frictions

Examples of social sustainability topics on a local level and the relevance for businesses.

Over 20 percent of the Dutch workforce does not have basic digital skills. Large groups in society struggle to get in touch with institutions or organizations and meet their basic needs. Digital inclusion is essential for businesses to attract new customers and save costs through efficient processes.

The pressure on the labor market remains high. In 2040, a quarter of the Dutch workforce will be over 65 years old. In addition, employability is under pressure due to an increase in absenteeism due to stress. Investing in sustainable employment often leads to lower costs, a better work atmosphere, and increased sales value towards customers.

Sustainable housing is an important part of transitioning to a sustainable society, but it is too expensive for many people. The inability to realize homes being sustainable has an impact on societal energy efficiency, can lead to higher energy costs, and increased dependence on fossil fuels. Due to new laws and regulations, sustainable housing is becoming a growing market with healthy profit margins.

More than four out of ten Dutch adults feel lonely. Prolonged loneliness can lead to physical, psychological, or financial concerns. Loneliness has significant individual and societal consequences, such as reduced labor participation and deterioration of public health. Therefore, it is essential the approach to loneliness takes place in a multidisciplinary manner. The business community has a role and responsibility to play here.

‘With attention to social sustainability, a company creates new opportunities and mitigates risks. It leads to value so that humanity can thrive.’

Wendy van Tol |Partner, Sustainability Transformation Lead

Case study: Unilever's social sustainability strategy

Looking for a practical step-by-step approach to make social sustainability tangible and action-oriented? Discover how Unilever defines and implements its strategy in the field of social impact.

Downloaden (PDF of 1.83mb)

Business opportunities of social sustainability

Social sustainability requires making conscious choices. How can I, as a company, mitigate the negative impact on my surroundings while also adding value and creating positive impact? This requires a business strategy.

It requires business leaders to have a balanced long-term vision of social progress. A vision that, on the one hand, leads to better risk management and a reduction in business costs, and on the other hand, to more growth and more trust in the business operations. This may sound obvious, but it presents a significant challenge.

Action-oriented approach: 'Sustainable Business Transformation Framework'

Applying a sustainable social business transformation requires a helpful framework with clear steps. The Business Commission to Tackle Inequality (BCTI), developed the 'Sustainable Business Transformation Framework', in collaboration with PwC. This framework provides a practical step-by-step approach for formulating and implementing a social sustainability strategy. Additionally, the framework helps in dealing with challenges that inevitably arise during the journey.

Action-oriented approach: 'Sustainable Business Transformation Framework'

Discuss the opportunities of social sustainability for your organisation further?

Follow us